GDPR Compliance Policy

Privacy Policy for Polaris Airlines

We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect:

Personal Identification Information: Name, email address, IVAO VID, VATSIM VID.

Flight Information: Details of bookings, flight preferences, and travel history.

2. How We Use Your Information:

- To provide and manage your flight bookings.

- To improve user experience on our website.

- To send you updates, and Informational communications (with your explicit consent).

3. Legal Basis for Processing:

Consent: We process your data based on your consent for receiving informational communications.

Contract: Processing necessary for the performance of your travel booking contract.

Legitimate Interests: Improving our services and ensuring website security.

4. Data Sharing:

We do not sell or rent your personal data. We may share your information with:

- Trusted partners and service providers necessary for providing our services (e.g. flyzold Crew Center).

- Legal authorities if required by law.

5. Data Security:

We employ appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

6. Your Rights:

- Access: You have the right to request access to your personal data.

- Rectification: You can request correction of inaccurate personal data.

- Erasure: Everyone ( Polaris Airlines Pilots, Staff) has the right to request deletion of their data

- Objection: You can object to the processing of your data for direct marketing.

- Portability: Request transfer of your data to another service provider.

7. Cookies:

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

8. Contact Us:

If you have any questions or concerns about our privacy policy or the data we hold about you, please contact us at contact@flypolarisairlines.com

9. Policy Updates:

We may update this policy from time to time, and any changes will be communicated via our website or email.